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Understand the Terms Before You Start

These terms set out what you agree to when you open an account with 222dt and use the platform — covering deposits via bKash, Nagad, or Rocket, account conduct, and how we handle disputes.

Account ConditionsbKash, Nagad, Rocket Payment RulesEligibility by Local LawAccount Suspension GroundsDispute Resolution Process
222dt Understand the Terms Before You Start
HOW WE APPLY TERMS

How 222dt Enforces and Updates These Rules

We apply these terms consistently across all accounts. Decisions on suspension, verification requests, and payment holds follow the same process regardless of wallet method. If you disagree with a decision, the dispute path described in these terms is your first step — and we aim to respond to formal disputes within the timeframe stated in the document.

Account Security Rules

Your account credentials are your responsibility. Sharing login details violates these terms and may result in suspension. We use OTP verification on login to help protect access.

Payment Term Compliance

All deposits and withdrawals via bKash, Nagad, and Rocket must follow the name-matching rule in Section 2. Mismatched wallet names trigger a manual review before funds move.

Term Revision Notice

When these terms change, the updated version is posted on this page with a revision marker. Checking this page periodically keeps you current — we do not send individual revision alerts.

Dispute and Escalation

Disputes must be raised through live chat or email within the period stated in the terms. After that window, claims related to a specific transaction may not be reviewable.

TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear, or if you believe a decision made under them is incorrect, you can contact our support team directly. We handle terms-related queries through live chat and email — include your registered account number and the specific clause you are asking about so we can respond accurately.

Live Chat Open the chat window from your account dashboard. Use this for urgent terms queries — have your account number ready so we can pull your record quickly.
Email Support Send detailed terms questions to our support address. Include the specific section you are disputing and any transaction IDs involving bKash, Nagad, or Rocket.
Account Help Centre Visit the Help section inside your account for terms documents, version history, and answers to common account conduct questions without waiting for an agent.

Common Questions About These Terms

These are the questions we hear most often about how these terms apply to accounts, payments, and account decisions. If your question is not here, contact support with your account number and the relevant clause.

Access and eligibility depend on your local law and the region you are in. These terms apply to all accounts equally, but your legal position under local law is your own responsibility to check.

Using a bKash, Nagad, or Rocket account registered to another person violates these terms. Funds sent from a mismatched wallet will be held pending verification, and the account may be suspended.

Yes. Updated terms take effect when posted on this page. We do not send individual notifications, so checking this page when you log in after a gap keeps you aware of any changes.

Start by contacting support via live chat or email. Include your account number, the decision you are disputing, and the clause you believe applies. We escalate unresolved cases from there.

Yes. If we request identity verification and it is not completed, withdrawals may be held until the review is finished. This applies regardless of which wallet method you use — bKash, Nagad, or Rocket.

Suspension can follow mismatched wallet names, shared login credentials, failure to complete verification, or conduct that breaches the account rules set out in the full terms document.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.